Frequently asked questions
POSTAGE & SHIPPING
When will I receive my order?
Orders are processed within 1-2 working days. Orders are then delivered via courier, the speed of which is specified by you at checkout.
Are you able to include a personalised note as part of my order?
Yes, we can. We offer complimentary handwritten notecards with any purchase, just specify your message in the designated field at checkout. Your note will then be handwritten onInka London Gifting letter pressed stationary card and included in your order.
Can I get my order faster?
Yes, we offer a expedited delivery at check out. We aim to deliver expedited order in in 2-3 working days. If you have more specific requirements please email us at firstname.lastname@example.org.
Can I request a specific delivery date?
We are happy to work with you to ensure that your order is received with in a certain time frame. Email us at email@example.com to discuss this further.
Do you ship internationally?
We currently ship to Europe with delivery costs starting at £15. Please email us at firstname.lastname@example.org for a personally tailored quote.
Do you offer bespoke gift boxes?
We love working on bespoke gift boxes. Please see our Bespoke Services page for more details or email us at email@example.com to find out more about what we can offer.
Can you create a series of gift boxes?
We are happy to work with you on a series of gift boxes or a larger order. Please see our Bespoke Services page for more details or email us at firstname.lastname@example.org to find out more about how we can work together.